(4.0 / 5)7+ Ratings

Optum Reviews

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Overall Rating

4.0
7 Reviews
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About Optum

Optum.com is a leading healthcare company that provides a wide range of technology services, pharmacy care services, and direct healthcare services. As a subsidiary of UnitedHealth Group, Optum was formed in 2011 and comprises three main businesses: OptumHealth, OptumInsight, and OptumRx. The company focuses on data and analytics, pharmacy care services, population health, healthcare delivery, and healthcare operations.

Optum's mission is to create a healthier world by evolving healthcare to be more affordable, personalized, and accessible. The company offers comprehensive health services, including mental health support, prescription management, and healthcare finances. Optum also provides digital tools to manage health accounts, request refills, track order status, and manage billing information.

Key features include Optum Perks for prescription drug savings, virtual care access, Health Savings Accounts (HSAs), and fitness memberships through the One Pass Select program. Optum's HouseCalls Program offers personalized care in the home for Medicare Advantage members, identifying gaps in care and developing individualized care plans.

Optum's secure payment methods include bank accounts, credit cards, debit cards, FSA cards, and HSA cards. The Optum Pay system ensures secure and efficient claims processing, payment tracking, and historical data monitoring.

Optum Coupon & Discount Codes

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Optum Customer Reviews (7)

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Juan Kelly
Juan Kelly
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Jul 30, 2024
Paul Myrick
Paul Myrick
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Jul 28, 2024
Geraldina Loggia
Geraldina Loggia
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Jul 26, 2024
Hans Crivello
Hans Crivello
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Jul 26, 2024
Klaudia Schuhmacher
Klaudia Schuhmacher
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Jul 25, 2024
Robert Goebel
Robert Goebel
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Jul 24, 2024
Nancy Burden
Nancy Burden
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Jul 24, 2024

Optum Customer’s Q&A

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Optum Features and Benefits

Key features and benefits of optum.com:

  1. Comprehensive Health Services: Offers a wide range of health services, including mental health support, prescription management, and health care finances.
  2. Digital Tools: Provides tools to manage health accounts, request refills, track order status, and manage billing information.
  3. Optum Perks: Allows users to save up to 80% on prescription drugs.
  4. Virtual Care: Access to therapists, psychiatrists, and other clinics in the network, along with on-demand self-help for stress and well-being.
  5. Health Savings Accounts (HSAs): Helps users prepare and save for health care expenses.
  6. Fitness Memberships: Offers One Pass Select program with access to various fitness facilities and programs.
  7. Simplified Health Plans: UnitedHealthcare’s Surest health plans simplify navigation of the health system with no deductibles or coinsurance and upfront prices for services.
  8. HouseCalls Program: Provides personalized care in the home for Medicare Advantage members, identifying gaps in care and developing individualized care plans.
  9. Secure Payment Methods: Multiple payment options, including bank accounts, credit cards, debit cards, FSA cards, and HSA cards.
  10. Optum Pay: Secure and efficient way to expedite claims, track payments, and monitor historical data.

Optum Pricing

Optum.com offers various pricing solutions for different services. For claims pricing, Optum provides tools like EASYGroupâ„¢ and Payment System Interface (PSI) to ensure accurate and efficient pricing across Medicare, Medicaid, and commercial lines of business. These tools help in automating the process of claims editing, grouping, and pricing, enhancing auto-adjudication rates and provider relationships.

For prescription drugs, Optum Rx offers a Drug Pricing Tool that helps users identify the cost of their medications. This tool allows users to search for medications and find the best prices through Optum Home Delivery or at a nearby pharmacy. Medication costs can vary, and the tool helps in comparing and saving on both brand-name and generic drugs.

Fitness memberships through Optum's One Pass Select program range in price from $10 to $144 per month, providing access to various fitness facilities and programs.

For more specific pricing details, users can visit the respective sections on the Optum website or use the available tools to get accurate pricing information.

Payment Method

Optum.com offers various payment methods for its services. Users can choose from multiple options, including bank accounts, credit cards, debit cards, FSA cards, and HSA cards. The platform allows users to add and manage their preferred payment methods easily. Additionally, Optum Pay provides a secure and efficient way to expedite claims, track payments, and monitor historical data. Providers can choose how to receive payments from a network of payers, optimizing claims reconciliation and improving cash flow.

Optum FAQs

FAQ

Optum Alternatives

Top 10 alternatives to optum.com:

  1. Health Advocate: Specializes in providing healthcare advocacy and assistance solutions.
  2. Oracle Health: Supplier of healthcare information technology solutions and tech-enabled services.
  3. Hms: Provider of cost containment solutions in the U.S. healthcare marketplace.
  4. Change Healthcare: Offers data and analytics-driven solutions for clinical, financial, administrative, and patient engagement.
  5. eClinicalWorks: Practice management system ideal for practices of any size, managing appointments, billing, and demographic data.
  6. QGenda: Automated web-based physician scheduling software.
  7. athenaOne: Provides network-enabled services and mobile apps for medical groups and health systems.
  8. Virgin Pulse: Software that creates meaningful habits and drives greater utilization across HR investments.
  9. League: Digital health platform that offers personalized health programs and benefits.
  10. Syntegra: Provides synthetic data solutions for healthcare and life sciences.
FAQ

How To Open A Optum Account?

To open an account on optum.com, follow these steps:

  1. Visit the Optum website and navigate to the account registration page.
  2. Provide personal information such as name, email address, and contact details.
  3. Create a username and password for secure access to the account.
  4. Verify the email address by clicking on the verification link sent to the provided email.
  5. Log in to the account using the newly created username and password.
  6. Complete the profile setup by adding additional information like address and phone number.
  7. Link a bank account if necessary for transactions or payments.
  8. Designate a beneficiary for the account if applicable.
  9. Review and accept the terms and conditions to finalize the account setup.

Following these steps will ensure a smooth account creation process on optum.com.

FAQ

Optum Return Policy?

Optum.com has a specific return policy for its products. By law, Optum pharmacies cannot accept returns of prescription products for reuse or resale. Accordingly, Optum Home Delivery does not offer credits or refunds for returned medications or supplies that were properly dispensed. If there was an error in filling your prescription, or you have any questions about your order, it's recommended to contact them directly. This policy ensures the safety and integrity of the medications they provide. Please note that this information is subject to change and it's always a good idea to check the latest on their official website.

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